98.7% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View ReviewsRoyal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Professional Receptionist Training Course
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
WIKA Instruments Ltd
Tanya Deacon-Jackson,
Customer Service Team Leader
No improvement suggestions. Just wanted to say it was a great course with good content and was very interactive which is always a good thing.
Thank you!
Customer Service Excellence
Fortnum & Mason
Cherrie Lo,
New Business Development Manager
Dennis is very experienced and enthusiastic. He adjusts the pace and training content according to the team's needs, background and experience. Pace is perfect throughout the training, it lets audience absorb knowledge in a comfortable pace with interaction even it's just a virtual training. He connects with audience, he's by far the best trainer I've experienced! Look forward to attending more of his class.
Introduction to Successful Selling
Bywaters
Jessica Smith,
Customer Service Advisor
Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.
Customer Service Excellence
INTERNATIONAL PALLET POOL BV
Hamish McGraw,
Service Centre Representative
Yes all good - as always
Customer Service Excellence
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